There are multiple places that certificates need to be placed on the AMM server. Sierra Wireless Support staff manage the placement of these certificates.
Currently the following certificate authorities(CA) are supported.
|Certificate Authority||ALEOS Version|
|Sectigo (previously known as Comodo)||✅||✅|
|GoDaddy Group (Starfield, GoDaddy)||✅||✅|
Note: All AMM features using certificates may not be supported if on a closed network that has no public DNS resolution and uses internal CA certificates.
|AMM Certificate||Supported Features|
|Required Format||Web client https/SSL||ALEOS device reporting via https/SSL||ALEOS Management Tunnel|
|Self-signed(default)||N/A||Requires exception||Requires disabling TLS||Not supported|
|Public CA (see list above)||x509 base 64 encoded||Supported||Supported||Supported for ALESO 4.13+|
|Internal CA or Public CA (Other)||x509 base 64 encoded||Supported||Requires disabling TLS||Not supported|