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    How to change provisioning options?

    A system’s provisioning options define its permitted services and roaming configuration. When you activate a system on an offer, it will be provisioned with the default options associated to the offer. You can then customize these options to suit the needs of specific systems.

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    Change provisioning options for a single system

    You can see all assigned provisioning options for a system by drilling down into the systems details view.

    To add or remove provisioning options, select the icon on the button bar.

    Alternatively, you can select a system on the system list in Monitor > Systems to change its provisioning options.

    To add an option, click in the list to display those available (and compatible with the selected offer). Supposing we want to change the roaming zone template to RZT - EU to make sure only the countries from EU+ zone are allowed:

    To remove an assigned option, click on the corresponding x button to the left of the option name, or for Roaming Zone Templates select another template.

    As for all operations, to specify Schedule and/or Timeout dates for operations, and receive an email notification, click the Advanced settings button.

    When you have made all your changes, click Change Provisioning Options.

    Changing the options may take several minutes to complete. You can check the status in the Operations widget.

    Filter system list on provisioning options

    You can search for those systems that currently have a given provisioning option assigned or not assigned, by using the Provisioning option and Provisioning option not Filters, respectively.

    In the example below, we have filtered on systems assigned with a specific DATA APN option.

    And in the next example, we have filtered for all those systems that don’t have the SMS option.

    Of course you can also use any of the other predefined Filters or user-defined Labels to further refine the system list. For example, you often might want to select all systems with a particular offer assigned, in order to change provisioning options for the whole list:

    Change provisioning options for multiple systems

    Select multiple systems from the system list then click the Change Provisioning Options action .

    The (+) box contains a list of options available to be assigned. Select one or more option.

    The (-) box contains a list of options which are currently assigned to all the selected systems. Select one or more option to be unassigned.

    The roaming zone template drop down enables you to select the roaming configuration to be applied to your fleet.

    Taking the example from above, where we have selected all systems assigned to the 2Mb EU Bundle, suppose we now want to enable only EU roaming. You select the corresponding roaming template RZT - EU as shown. Should you at the same time remove the Voice - MT option, you can add it in the (-) box.

    When you have made all your changes, click Change Provisioning Options.

    The operation may take several minutes to complete. You can check the status in the Operations widget.

    List of provisioning options

    Below, you can find the list of all available provisioning options.

    On one single system/SIM, the proposed options that you see when doing a change option are the list of options listed as compatible with your offer. To add additional options that do not appear in the list, please contact Sierra support.

    General Option added when a system is activated on a Test Ready Mode offer. The option is visible when the system in Test Ready State and is automatically removed when the system gets out of Test Ready state
    or General Enables the capability to use LTE networks in addition to 2G/3G. Depending on the services options activated on the system, the coverage may be automatically extended to networks that are LTE only such as Verizon, Sprint in the US or KDDI in Japan. In that case the option display will switch to “LTE - Data Only”. For more details, check ‘Scoping the services that you really need’ note below
    Services Data service on the specified APN. You are advised to assign only a single DATA APN option to a system. Assigning more than one may cause technical problems. To identify systems with a combination of DATA APN options, you can use the filter Provisioning option
    Services Mobile originated SMS service i.e capability to send SMS
    Services Mobile terminated SMS service i.e capability to receive SMS
    Services Mobile originated Voice service i.e capability to initiate voice calls
    Services Mobile terminated Voice service i.e capability to receive voice calls
    Services Special-rate Numbers or Premium-rate numbers are numbers for calls during which certain services are provided, and for which prices higher than normal are charged
    Services Capability to use MO and MT Unstructured Supplementary Service Data (USSD) on the attributed short code
    Roaming Zones (deprecated) Enables roaming in countries listed as belonging to the roaming zone. See below for countries per zone. Please note that there are technical limitations on the number of roaming zones that can assigned to a system. This number depends on the actual combination of zones.
    Roaming Zone Template Enables the selected roaming configuration on a system. The map view showing where roaming is allowed or the list of countries in the roaming zone template can be checked when changing option or in the roaming configuration widget.

    Scoping the services that you really need

    Note that activating more services than those required may limit coverage: for example, Verizon, Sprint and KDDI coverage will be available if you only need/select Data Services option (as opposed to Voice Services such as Voice, SMS, USSD). If you need and activate any Voice Services option, Verizon, Sprint and KDDI will automatically be removed from the possible coverage for this system as we cannot use them when voice services are required.

    Roaming Zone Templates

    Roaming zone templates have been created in order to align with the pricing zones as per defined on your contract. Therefore they ease the geographical based cost management. The templates can be different between different versions of the contract and for different products (Essentials or Advanced for example).

    The roaming zone template can either cover a geographical area corresponding to:

    • one single pricing zone
    • a combination of pricing zones
    • the World to the exception of the countries located in the Rest of the World zone (RZT - WORLD Cost limited - xxx)
    • the World (RZT - WORLD)

    Some roaming zone templates are generic to every product: they correspond to a pricing zone for which the countries don’t change and also, they can be used on all Smart Connectivity offers. This is for example the case of: RZT - EU, RZT - EU + Switzerland, RZT - US, etc… Some other roaming zone templates are specific to a version of the contract and to a product. In that case the naming convention specifies the product and creation date. For example, RZT - WORLD cost limited - Advanced 2018-03 is valid for Smart Connectivity Advanced offers that have been signed after March 2018.

    For convenience, you can check the countries that are enabled using a roaming zone template in the roaming capabilities widget in System>Details, or when changing options by using the map view or list view aside of the selected roaming template.

    If you are still using deprecated roaming zones and need to update to Roaming Zone Templates, you may want to check this migration notice.

    Countries in Roaming Zones

    Use the table below to check which roaming zone countries belong to.

    Please note that roaming zones have been deprecated and shall be replaced by one single roaming zone template.

    Country ISO Code    Roaming Zone Name
    Afghanistan AFG INDIA - Sub-Continent
    Åland Islands ALA EUROPE - RoE
    Albania ALB EUROPE - RoE
    Algeria DZA AFRICA - North
    Afghanistan AFG INDIA - Sub-Continent
    Åland Islands ALA EUROPE - RoE
    Albania ALB EUROPE - RoE
    Algeria DZA AFRICA - North
    American Samoa ASM OCEANIA
    Andorra AND EUROPE - RoE
    Argentina ARG AMERICA - South
    Armenia ARM CIS
    Australia AUS OCEANIA
    Austria AUT EUROPE - European Union
    Azerbaijan AZE CIS
    Bangladesh BGD INDIA - Sub-Continent
    Belarus BLR CIS
    Belgium BEL EUROPE - European Union
    Belize BLZ AMERICA - Central
    Benin BEN AFRICA - West
    Bhutan BTN INDIA - Sub-Continent
    Bolivia (Plurinational State of) BOL AMERICA - South
    Bonaire, Sint Eustatius and Saba BES CARRIBEAN SOUTH
    Bosnia and Herzegovina BIH EUROPE - RoE
    Botswana BWA AFRICA - South
    Bouvet Island BVT RoW
    Brazil BRA AMERICA - South
    British Indian Ocean Territory IOT ASIA
    Brunei Darussalam BRN MIDDLE EAST
    Bulgaria BGR EUROPE - European Union
    Burkina Faso BFA AFRICA - West
    Burundi BDI AFRICA - East
    Cambodia KHM ASIA
    Cameroon CMR AFRICA - Central
    Canada CAN AMERICA - North
    Cape Verde CPV AFRICA - West
    Cayman Islands CYM CARRIBEAN NORTH
    Central African Republic CAF AFRICA - Central
    Chad TCD AFRICA - Central
    Chile CHL AMERICA - South
    China CHN ASIA
    Christmas Island CXR OCEANIA
    Cocos (Keeling) Islands CCK OCEANIA
    Colombia COL AMERICA - South
    Comoros COM AFRICA - East
    Congo COG AFRICA - Central
    Congo (Democratic Republic of the) COD AFRICA - Central
    Cook Islands COK OCEANIA
    Costa Rica CRI AMERICA - Central
    Côte d’Ivoire CIV AFRICA - West
    Croatia HRV EUROPE - European Union
    Cyprus CYP EUROPE - European Union
    Czech Republic CZE EUROPE - European Union
    Denmark DNK EUROPE - European Union
    Djibouti DJI AFRICA - East
    Dominican Republic DOM CARRIBEAN NORTH
    Ecuador ECU AMERICA - South
    Egypt EGY AFRICA - North
    El Salvador SLV AMERICA - Central
    Equatorial Guinea GNQ AFRICA - Central
    Eritrea ERI AFRICA - East
    Estonia EST EUROPE - European Union
    Ethiopia ETH AFRICA - East
    Falkland Islands (Malvinas) FLK EUROPE - RoE
    Faroe Islands FRO EUROPE - RoE
    Finland FIN EUROPE - European Union
    France FRA EUROPE - European Union
    French Guiana GUF EUROPE - DOM/TOM
    French Polynesia PYF OCEANIA
    French Southern Territories ATF RoW
    Gabon GAB AFRICA - Central
    Gambia GMB AFRICA - West
    Georgia GEO CIS
    Germany DEU EUROPE - European Union
    Ghana GHA AFRICA - West
    Gibraltar GIB EUROPE - RoE
    Greece GRC EUROPE - European Union
    Greenland GRL EUROPE - RoE
    Guadeloupe GLP EUROPE - DOM/TOM
    Guatemala GTM AMERICA - Central
    Guernsey GGY EUROPE - RoE
    Guinea GIN AFRICA - West
    Guinea-Bissau GNB AFRICA - West
    Guyana GUY AMERICA - South
    Heard Island and McDonald I slands HMD RoW
    Holy See VAT EUROPE - RoE
    Honduras HND AMERICA - Central
    Hong Kong HKG ASIA
    Hungary HUN EUROPE - European Union
    Iceland ISL EUROPE - RoE
    India IND INDIA
    Indonesia IDN ASIA
    Iran (Islamic Republic of) IRN MIDDLE EAST
    Ireland IRL EUROPE - European Union
    Isle of Man IMN EUROPE - RoE
    Italy ITA EUROPE - European Union
    Japan JPN ASIA
    Jersey JEY EUROPE - RoE
    Kazakhstan KAZ CIS
    Kenya KEN AFRICA - East
    Kiribati KIR OCEANIA
    Korea (Democratic People’s Republic of) PRK ASIA
    Korea (Republic of) KOR ASIA
    Kyrgyzstan KGZ CIS
    Lao People’s Democratic Republic LAO ASIA
    Latvia LVA EUROPE - European Union
    Lesotho LSO AFRICA - South
    Liberia LBR AFRICA - West
    Libya LBY AFRICA - North
    Liechtenstein LIE EUROPE - RoE
    Lithuania LTU EUROPE - European Union
    Luxembourg LUX EUROPE - European Union
    Macao MAC ASIA
    Macedonia (the former Yugoslav Republic of) MKD EUROPE - RoE
    Madagascar MDG AFRICA - East
    Malawi MWI AFRICA - East
    Malaysia MYS ASIA
    Maldives MDV INDIA - Sub-Continent
    Mali MLI AFRICA - West
    Malta MLT EUROPE - European Union
    Marshall Islands MHL OCEANIA
    Martinique MTQ EUROPE - DOM/TOM
    Mauritania MRT AFRICA - West
    Mauritius MUS AFRICA - East
    Mayotte MYT EUROPE - DOM/TOM
    Mexico MEX AMERICA - North
    Micronesia (Federated States of) FSM OCEANIA
    Moldova (Republic of) MDA CIS
    Monaco MCO EUROPE - RoE
    Mongolia MNG ASIA
    Montenegro MNE EUROPE - RoE
    Morocco MAR AFRICA - North
    Mozambique MOZ AFRICA - East
    Myanmar MMR ASIA
    Namibia NAM AFRICA - South
    Nepal NPL INDIA - Sub-Continent
    Netherlands NLD EUROPE - European Union
    New Caledonia NCL OCEANIA
    New Zealand NZL OCEANIA
    Nicaragua NIC AMERICA - Central
    Niger NER AFRICA - West
    Nigeria NGA AFRICA - West
    Norfolk Island NFK OCEANIA
    Northern Mariana Islands MNP OCEANIA
    Norway NOR NORWAY
    Pakistan PAK INDIA - Sub-Continent
    Palestine, State of PSE MIDDLE EAST
    Panama PAN AMERICA - Central
    Papua New Guinea PNG OCEANIA
    Paraguay PRY AMERICA - South
    Peru PER AMERICA - South
    Philippines PHL ASIA
    Pitcairn PCN RoW
    Poland POL EUROPE - European Union
    Portugal PRT EUROPE - European Union
    Puerto Rico PRI AMERICA - North
    Réunion REU EUROPE - DOM/TOM
    Romania ROU EUROPE - European Union
    Russian Federation RUS CIS
    Rwanda RWA AFRICA - East
    Saint Barthélemy BLM EUROPE - DOM/TOM
    Saint Helena, Ascension and Tristan da Cunha SHN AMERICA - South
    Saint Kitts and Nevis KNA CARRIBEAN SOUTH
    Saint Martin (French part) MAF EUROPE - DOM/TOM
    Saint Pierre and Miquelon SPM EUROPE - DOM/TOM
    Saint Vincent and the Grenadines VCT CARRIBEAN SOUTH
    San Marino SMR EUROPE - RoE
    Sao Tome and Principe STP AFRICA - Central
    Saudi Arabia SAU MIDDLE EAST
    Senegal SEN AFRICA - West
    Serbia SRB EUROPE - RoE
    Seychelles SYC AFRICA - East
    Sierra Leone SLE AFRICA - West
    Singapore SGP ASIA
    Sint Maarten (Dutch part) SXM CARRIBEAN
    Slovakia SVK EUROPE - European Union
    Slovenia SVN EUROPE - European Union
    Solomon Islands SLB OCEANIA
    Somalia SOM AFRICA - East
    South Africa ZAF AFRICA - South
    South Georgia and the South Sandwich Islands SGS RoW
    South Sudan SSD AFRICA - East
    Spain ESP EUROPE - European Union
    Sri Lanka LKA INDIA - Sub-Continent
    Sudan SDN AFRICA - North
    Suriname SUR AMERICA - South
    Svalbard and Jan Mayen SJM RoW
    Swaziland SWZ AFRICA - South
    Sweden SWE EUROPE - European Union
    Switzerland CHE EUROPE - RoE
    Syrian Arab Republic SYR MIDDLE EAST
    Taiwan, Province of China[a] TWN ASIA
    Tajikistan TJK CIS
    Tanzania, United Republic of TZA AFRICA - East
    Thailand THA ASIA
    Timor-Leste TLS ASIA
    Togo TGO AFRICA - West
    Tokelau TKL OCEANIA
    Trinidad and Tobago TTO CARRIBEAN SOUTH
    Tunisia TUN AFRICA - North
    Turkey TUR EUROPE - RoE
    Turkmenistan TKM CIS
    Turks and Caicos Islands TCA CARRIBEAN NORTH
    Tuvalu TUV OCEANIA
    Uganda UGA AFRICA - East
    Ukraine UKR CIS
    United Arab Emirates ARE MIDDLE EAST
    United Kingdom GBR EUROPE - European Union
    United States of America USA AMERICA - North
    United States Minor Outlying Islands UMI RoW
    Uruguay URY AMERICA - South
    Uzbekistan UZB CIS
    Vanuatu VUT OCEANIA
    Venezuela (Bolivarian Republic of) VEN AMERICA - South
    Viet Nam VNM ASIA
    Virgin Islands (British) VGB CARRIBEAN NORTH
    Virgin Islands (U.S.) VIR AMERICA - North
    Wallis and Futuna WLF OCEANIA
    Western Sahara ESH RoW
    Zambia ZMB AFRICA - East
    Zimbabwe ZWE AFRICA - East
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