This section provides instructions for the first use of Sierra Wireless SIM cards.
It lists the initial requirements of the SIM regarding module and application configuration.
If you are using a Smart SIM (Lite or Advanced), in order to get the Smart SIM function properly with a given module, please make sure that:
Please refer to the AT command reference manual of your wireless module to verify these configurations and adjust them if necessary.
A complete list of module pre-requesites are described in the Sierra Wireless Device requirements document.
If you are using an Easy SIM or a ClassicSIM, there is no specific requirements towards the module.
The PIN code is disabled by default in the SIM card. It can be enabled if needed; If needed, please ask the PIN code to your support contact.
Upon first start-up of the device with a Smart SIM, the device must wait until the network scan is complete with all configured roaming agreements: order of magnitude is 15 minutes.
For following start-ups:
In order to send SMS or initiate voice calls, the international format for the destination number must be used: 00 or +, followed by the phone number without the first 0. Examples:
A list of international country codes can be found at http://www.itu.int/dms_pub/itu-t/opb/sp/T-SP-E.164D-11-2011-PDF-E.pdf
You can order SIM cards directly from your AirVantage account, once your account is commercial. During connectivity trial phase, test SIMs are automatically sent to you upon sales request.
You will receive an email notification when SIMs will be shipped.
The SIM cards need to be activated before it can registers and communicate on the wireless network.
Once the SIM is activated, you will need to configure the APN on the module or device.
To know which APN to configure, once the SIM is activated, go on Systems > Details and check the authorized APN in the System Info widget:
In the case shown above, the APN that shall be configured on the device is
internet.swir, but in your case, depending on your location, on whether you have opted for the private APN option, the authorized APN may be different. Use the one that is displayed for your account.
Track airtime usage of your SIMs and configure alerts to be notified if something goes wrong.
The Dashboard shows some information on your fleet of SIMs:
Drill down to an individual SIM shows:
Avoid bill shock by setting up alerts when airtime consumption plan thresholds are being reached.
Now your Smart SIM shall be ready to use, you can take a look at the management features at your disposal: Sierra Wireless Connectivity Management Features.
Also as an administrator, you can now provide access to your AirVantage account to other users.
Facing an issue in any of the steps?