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    Upgrading AM/AMM to 2.17.5

    AM/AMM 2.17.5 allows an administrator to use the UI to upgrade to future software releases. However to get to 2.17.5, the server must be upgraded using the command line interface.

    The following article details the procedure to upgrade from 2.17.1+ to 2.17.5.

    If the current AMM release on the server is older than 2.17.1, please contact Technical Support for assistance.

    Requirements

    The user running the installation/upgrade is expected to have the following Linux skills:

    • access to the AMM command line via ssh
    • the ability to transfer files to AMM via scp
    • the ability to become administrator (i.e. root) via ‘su’ command
    • the ability to navigate the file system by commands ‘ls’, ‘cd’, and ‘pwd’
    • the ability to change file ownership and permissions via ‘chown’ and ‘chmod’ commands
    • the ability to edit a file using ‘nano’ or vi’
    • the ability to run shell script on command line
    • an understanding of basic networking concepts including IP address, host name, and DNS

    The upgrade will not affect the devices in the field.

    Note: For a High Availability configuration, refer to HA Configuration for the order in which the servers should be upgraded.

    Procedure to Upgrade to 2.17.5

    1. Contact Technical Support for the upgrade package file.

    2. Login to the AMM as an AMM administrator.

    3. Open an ssh window.

    4. Change to user root.

    5. Using ‘scp’, transfer the upgrade package to the AMM.

    6. Type in chmod 0700 upgrade-2.17.5-*.sh

    7. Edit amm.cfg and change MinMemory to 12G and add SWUpgradeMgmtTunnelOnly to no.

    8. Run the upgrade script.
      ./upgrade-2.17.5-*.sh

    9. The upgrade script will generate a System ID. Contact Technical Support with the System ID to get a license-key.txt file.

    10. Using ‘scp’, transfer the license-key.txt file to the same location as the upgrade script on the AMM.

    11. Run the upgrade script for a second time.
      ./upgrade-2.17.5-*.sh

      The upgrade should take about 15 min from 2.17.3 to 2.17.5. From 2.17.1, it will take longer.

    12. Once the AMM has rebooted, login and check that it is running with 2.17.5.

    If you experience any problems with upgrading, please contact Technical Support.

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