Total Reach Tab

Allows users of the AMM to remotely access a device (e.g. laptop, handheld, etc.) in a gateway’s LAN or Vehicle Area Network (VAN) via the AMM.

Note:

• Total Reach is available for all MG devices.
• Total Reach is available on the AMM but not the AM.

To use Total Reach:

1. Click on the Total Reach tab.
2. Select a gateway in the tree.
3. Click on the radio button to the left of the desired device in the list to connect to (see the figure below).
4. Click the button corresponding to the type of connection to use (e.g. VNC):

Note: to connect to multiple devices, you must select each individually and click the desired connection button for each.

Total Reach provides the following methods of remote access:

VNC: runs a VNC (Virtual Network Computing) session to connect to a VNC server on a host (e.g. laptop) connecting to a gateway.

Remote Desktop: provides access using the RDP protocol. Devices need to have remote desktop enabled.

HTTPS: provides secure access via the browser to web services/interfaces made available by the device on port 443.

SSH: provides a Java based SSH window for running SSH commands on the device.

Select: provides access via the browser to web services/interfaces made available by the device on a particular port. Clicking Select will allow you to first select the port on which to access and then display the available web service/interface.

Note that AMM users must be granted Total Reach privileges by the AMM administrator in order to use Total Reach. Also, additional software (e.g. VNC software) may need to be installed on each device connected to the gateway for which remote access is to be enabled.