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The Configure activity helps you to create and manage templates, system datasets, alert rules and labels.

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The activity has 4 sections:

  • Templates: create, edit and review templates used to configure systems.
  • Datasets: create, edit and review datasets used to retrieve on demand or periodically data from the systems. Datasets are also used to export data from AirVantage to .csv files.
  • Alert Rules: create, edit, activate or pause alert rules
  • Labels: create or delete labels

Templates and Datasets Sections

The Templates and Datasets sections provide lists of example templates and datasets that you can customize to meet your needs:

Alert Rules Sections

What is an Alert Rule?

An alert rule is simply composed of a set of up to 10 conditions. The alert will be raised if all conditions are satisfied.

Once the alert is created, you will receive a notification when the alert is raised for a system, and then when the alert is over and the system working back the expected way.

Some alert rules templates are proposed to you as examples with pre-filled conditions to create your own alert rule by changing values or adding more conditions. The custom template is a template without any pre-filled conditions.

Here is an example of configuration, that raises a “Communication status goes to error” alert and sends an alert email when your system communication goes to error:

By default an alert rule applies to all the systems within the company. If you want to restrict the alert rule to some systems only, this can be done by adding to the alert rule a specific condition on the system (see tables above). Here are some examples of use of the system condition in the alert rule:

  • With ‘System is’ and select the system of choice to have the alert rule on 1 system only
  • With ‘System has label’ and then choose the label of choice to have the alert rule on part of the company fleet only.

Take an action on alert

When creating or editing a rule, you can specify one or more actions to be launched on the specific system that causes the alert to be raised. The action will be triggered as soon as the alert is raised and on the one and only system that was at the origin of the alert.

The actions that can be triggered are:

Send an email

You can decide whether or not to receive an alert notification by email (for more information, see How to configure an alert rule? ).

Call a callback URL

When creating or editing an alert rule, you can specify one or more urls that will be called every time the alert is raised. Those webhooks permit to inform a third party application about the alert raised in AirVantage.

Webhook is a stateless mechanism and messages are sent in JSON format with the content-type “application/json”. Messages sent to an unreachable endpoint will be lost.

Send Command

This action sends a command to the system which raised the alert. The command will be get by the system in the next device’s communication with AirVantage.

You can define one or more Send a command actions.

Apply Settings

This action applies a pre defined template to the system which raised the alert in order to configure your machine according to the context (initialization, local user action, new local status, issue detected).

This template will be applied in the next device’s communication with AirVantage.

You can only define a single Apply settings.

Apply label

You can apply a label on systems that have raised an alert on a specific rule. The label will be automatically removed when the alert will be cleared. This can be used for example to identify from the grid all systems being on alert on a specific rule.

Labels Section

The Labels section displays the list of labels created for the company you are working on. User can create any label, they are used to group entities like systems.


This section provides you with a number of helpful task-oriented procedures showing you how to.