Matching results

    System View

    Most recent activity from the device is available from the system details screen.
    This page provides access into the device communications history as well as device configuration, direct access to ACEmanager by clicking on the IP address and other functions.

    Configurable view

    This page is user configurable, so you can add and remove widgets according to what is most important for you.

    Communication information

    This widget shows the communication information of the system with AirVantage:

    • Communication status: green, amber, red. Mouseover will give you the way AirVantage is configured to monitor the system.
    • Last communication date: time of the most recent communication of the system to AirVantage, and estimated time of next communication based on the system heartbeat configuration.
    • Synchronization status: shows events raised by AirVantage during last synchronization. Information like IP @, SIM, firmware change are logged here.

    Example of synchronization logs

    System information

    System information widget shows the latest information retrieved from the system:

    • Latest firmware
    • Identifiers of the Gateway and the SIM: IMEI, Serial number, IMSI or ICCID, Phone number (MSISDN)
    • Last template applied with AirVantage, if any
    • Status report information (see here to check the list of parameters in the default status report)

    A data value is shown in red when a Status Report exists, is activated (ON) and the timestamp when the value was received is greater than the Status report period.

    A data value is shown in green or blue when a Status Report exists, is activated (ON) and the timestamp when the value was received is lower than or equal to the Status report period.

    A data value is shown in gray when no Status Report is configured or when it is in OFF status.

    If your system runs ALEOS, you can jump to ACEmanager from system details by clicking on its IP address in the default status info report section. Note: Works only if the IP address is reachable from the user network and if the system is communicating.

    Alerts widget

    The widget shows the latest alerts raised for this sytem and provides links to acknowledge it or show the complete list.

    Operations widget

    The widget shows the latest operations executed or scheduled for this sytem and provides links to access more details (like logs) or show the complete list.

    System location widget

    The widget shows the system location on a Google Map. You can edit the location manually if your system is not moving.


    The timeline page presents a chronological list view of the events in the device’s life:

    • Communication (start & end session, data publication)
    • Operations (commands, …) & updates (system edition on AirVantage) applied on the system
    • Alerts occurred
    • Usages (start & end connectivity session, …)

    in order to see foreseeable relation between an issue and any event.

    Filtering mechanism enables you to get only the relevant information, and time navigation enables you to browse the timeline.

    Data history

    The Data History page can be configured to present a graphical view of the communications history.

    • It has to be customized to show the information that is of interest to you
    • A widget provides statistics about the evolution over time of the cellular technology reported by the device: LTE, HSPA, 3G or 2G. This new widget gives working conditions of your device in the field.

    Data history widgets can also be added in the system details view.


    You can check the configuration of the system from last synchronization, launch a synchronize operation, create a new template from the system configuration, or directly change the configuration settings on this system (apply settings).

    Device Management actions

    The following actions can be run on the system, depending on the capabilities of the system:

    Synchronize Create a synchronization operation; the server will read all the data known for this system next time the system communicates.
    Configure Communication Change heartbeat and periodic reports.
    Reboot Reboot the system.
    Upgrade Firmware Upgrade the system with new firmware.
    Apply Template Apply an already created template.
    Edit Edit the system details.
    Change labels Add labels to the system or remove labels from the system.
    Activate Activate the system if it is in Maintenance or Inventory.
    Retrieve Data Retrieve a dataset from the device.
    Export Data Export status data or a dataset for a defined period of time in a .csv file.
    Custom Command Send a command to a system. Commands must be defined in one of the applications running in your system.
    Send SMS Send a SMS. A SMS account needs to be configured for your company. See How to configure an SMS account? for help.
    Retrieve Logs Retrieve and then download logs from the device. See How to retrieve logs from a system? for help.
    Wake Up Send a wakeup SMS. A SMS account needs to be configured for your company. This function is supported only on OpenAT AirPrime module.
    Factory reset Restore the system to its factory settings.
    Send AT Command This function is supported only on OpenAT AirPrime modules.
    Install Application Install or upgrade an embedded application on your system.
    Install Bundle For systems that use Legato, install a system bundle on your system. See Create Systems Bundles on the Legato web site for help.

    Applications list

    The widget lists the applications running on the system and actions you can perform on each application.

    Feature Icon Description
    Details See the applications definition and capabilities, download application package.
    Application Open the application configuration page: view the last data, settings and change the configuration.
    Upgrade Launch an operation to upgrade the application on the system.
    Start Launch an operation to start the application on the system.
    Stop Launch an operation to stop the application on the system.
    Uninstall Launch an operation to uninstall the application on the system.