Using the SIM Database and SIM Templates

Introduction

The SIM Database (available at Hardware Interfaces > Cellular Interfaces > SIM Database) is used for storing and applying configurations to SIM cards.

In the KNOWN SIM table, you can view SIM card configurations that the router has used, including SIM cards that the router is currently using. You can also edit the configuration for a known SIM card to match any updates required by your carrier; a new APN, for example.

Known SIM card entries are based on the last configured state. The current SIM in use can be updated using the Cellular Interface configuration (Hardware Interfaces > Cellular Interfaces > Configuration) or directly in the KNOWN SIM table. Either method produces the same result.

In the TEMPLATE table, you can create and maintain one or more SIM Templates. SIM cards that have not yet been inserted and added to the database can be preconfigured using a SIM Template, which will set up Rank, APN, MTU, and other network settings. SIM Templates are applied by including them within an AirLink OS device template, and then applying that device template to one or more additional routers.

AirLink OS will apply Known SIM configurations first if a complete ICCID match is found in the database, and then apply a SIM Template if no direct match is found. If there is no Known SIM record and no matching SIM Template, then the SIM will be used in Auto mode for APN, MTU, and network settings. If there is more than one template that matches the SIM, then it will use the Rank to determine which template to use.

If Auto mode allows a SIM card to connect and operate as intended, no SIM Template is required.

If a SIM card has previously been inserted into a router, whether it is actually used to connect to a carrier network or not, the router will have a Known SIM entry for that SIM card. If you need to update custom settings for a Known SIM card using a SIM Template, then you must select the DELETE TABLE FOR TEMPLATE option in the KNOWN SIM table when creating the AirLink OS device template that you intend to apply to other devices.

If the SIM card has a PIN code assigned to it, then you can configure the router to enter the PIN on reboot. For more information on SIM PIN, see SIM PIN .

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Editing a Known SIM

To edit a Known SIM:

In the KNOWN SIM table, at the end of a table row, click and select Edit.
In the Edit SIM configuration window, modify the required settings, as described below.

If the SIM has a PIN, you must re-enter the correct SIM PIN to change the SIM configuration.

If the SIM has an authentication password, you must re-enter the correct password to change the SIM configuration.

The settings in the Edit SIM configuration window match the settings in the Cellular interface (Hardware Interfaces > Cellular Interfaces > Configuration) if you are editing a SIM currently in use.

SETTING	DESCRIPTION	RANGE
IPV4	Turn On to allow the mobile network to assign the router an IPv4 address. Turn Off to disable IPv4.	On, Off
IPV6	Turn On to allow the mobile network to assign the router an IPv6 address. The IPv6 address and routing information are passed to the LAN clients so that they can acquire IPv6 addresses and pass IPv6 traffic over the mobile network. Turn Off to disable IPv6.	On, Off
APN MODE	Sets how the Cellular interface acquires an APN. If the router does not automatically connect to the network, contact your service provider to confirm the APN and activation status of your router. You may need to set APN MODE to manual and enter your service provider’s APN and other credentials. When APN MODE is set to Auto, the router will automatically select the appropriate APN settings based on the SIM card or network it is connected to. When APN MODE is set to Manual, you may need to set one or more of the following, as required by your service provider: MANUAL APN: The Access Point Name(APN) to be used when connecting to the network. The carrier network may allow the router to connect without specifying a manual APN, and assign an APN automatically. Carrier requirements may vary. AUTHENTICATION PROTOCOL: If required by your service provider. Options are: None, Password Authenticaton Protocol(PAP), Challenge Handshake Authentication Protocol(CHAP), AUTO AUTHENTICATION USERNAME: Username assigned to access the network. If required, refer to your service providert AUTHENTICATION PASSWORD: Password associated with the username. If required, refer to your service provider When APN MODE is set to Multi, up to 5 virtual APNs can be created per SIM. For example, a Bell SIM can go on the air with the generic “inet.bell.ca” APN and also a specific custom APN. This allows the router to connect to both APNs at the same time using one SIM. The APN LIST will allow you to enter the different APNs that the SIM supports. See Configuring Cellular Interfaces-Multi APN Configuration for more information on how to create a virtual APN.	Auto, Manual, Multi
PREFERRED TECHNOLOGY	Network settings that determine how the device will connect to the network. Auto: Will automatically select the best available network technology based on signal strength and network conditions. 3G Only: Will exclusively use 3G technology. 4G Only: Will exclusively use 4G technology. 5G-SA Only: 5G standalone only.	Auto, 3G Only, 4G Only, 5G-SA
DATA ROAMING	Enables or disables roaming on the active SIM. When Off, the active SIM does not use data when roaming.	On, Off
AUTO MTU	Automatic selection of MTU (Maximum Transmission Unit in bytes) size. If you have VPN issues, you can turn off AUTO MTU and manually configure MTU as directed by your service provider.	On, Off (default is On)
MTU	You can configure MTU when AUTO MTU is Off.	68 — 65536 (default is 1500)
SIM PIN	Security PIN, if required by the SIM. When the SIM PIN is entered, the following fields appear. SIM PIN ATTEMPTS LEFT: Number of attempts left to enter correct PIN before it will require Personal Unblocking Key(PUK). SIM PIN LOCK: Status of SIM PIN. Options are: Enable, Disable. CHANGE PIN: allows you to change the PIN. PIN format is 4 – 8 digits. SIM PUK: Only seen when SIM PIN ATTEMPTS LEFT is 0. Provided by your service provider. SIM NEW PIN: Only seen when correct PUK is entered. Enter a new PIN. PIN format is 4 – 8 digits. SIM PUK ATTEMPTS LEFT: Number of attempts left to enter the correct PUK before SIM will become inactive. For more information on SIM PIN, see SIM PIN	4 – 8 digits
CONFIGURATION NAME	Enter an optional, user-friendly name for this SIM configuration. This name will appear on the dashboard.	n/a

Deleting a Known SIM

If you need to delete a SIM entry, in the KNOWN SIM table, at the end of a table row, click and select Delete.

After you delete a SIM database entry, if the router detects the same SIM again, the configuration for that SIM will be reset to defaults or the relevant SIM template, including any PIN.

If the SIM has a PIN and is currently in use and connected when the SIM database entry is deleted, the router will stay online without re-entering the PIN until it is rebooted.

If you want to continue using the PIN on the SIM, then you will need to re-enter the PIN when the SIM is automatically added to the SIM database. See SIM PIN for more information on re-entering a PIN.

About SIM Templates

To create a template that will set the appropriate carrier settings for other SIMs of the same kind, you must create a SIM Template, which can then be included in an AirLink OS device configuration template. SIM Templates let you configure the associated parameters, and AirLink OS will apply them based on the matching pattern (Association Type) that you specify.

When applying a device configuration template that includes a SIM Template, any known SIMs in the target router will use their existing configurations before applying the SIM Template settings. If you are trying to override an existing SIM configuration with the new template, you must select DELETE TABLE FOR TEMPLATE so that the existing Known SIM table is deleted at the time the new template is applied.

Do I need to use a SIM Template?

No, if your SIMs work in Automatic APN mode (using common APN, automatic MTU and no special settings)

Yes, if you need to set any custom APN, multi-APN, authentication and/or custom MTU settings and apply those settings to other routers

Creating a SIM Template

SIM Templates include the following settings, as required:

Association Type (Public Land Mobile Network(PLMN), for example)
IPv4, IPv6 or dual stack IPv4/IPv6
APN mode and settings
SIM authentication details, if required by your carrier
MTU

SIM Templates can be configured for Automatic, Manual or Multi-APN. Once all SIM configuration variables are set, save the SIM Template and include the SIM Template in a device configuration template.

You can create a SIM Template based on the following “Association types”:

PLMN (recommended)—You can determine the PLMN value from a router with a suitable SIM and checking the HOME PLMN at Status/Monitoring > System > Cellular. The PLMN will be a numeric string in a format similar to xxx-xxx.
Slot ID—You can associate the SIM template with the slot that the SIM card occupies; SLOT 1 (upper) or SLOT 2 (lower), for example.
Carrier—You can select your carrier from a list. Note that the entry name in the configuration list may not match the Home Operator name displayed at Status/Monitoring > System > Cellular when the SIM is in use. This difference has no impact on operation.
ICCID—Provide as many digits as required to specify the target ICCID prefix

To create a SIM Template:

Go to Hardware Interfaces > Cellular Interfaces > SIM Database.
Under TEMPLATE, click CREATE SIM TEMPLATE.

The Create SIM template window appears.
Configure the settings as described below.

SETTING	DESCRIPTION	RANGE
ASSOCIATION TYPE	Select how you want to identify the SIMs you want to configure with the SIM template	PLMN (default), ICCID, Carrier name, Slot ID
ASSOCIATED PLMN	Appears if ASSOCIATION TYPE is set to PLMN. Select the desired PLMN to include in the template. The PLMN is a numerical string that can be found at Status/Monitoring > System > Cellular.	n/a
ASSOCIATED ICCID	Appears if ASSOCIATION TYPE is set to ICCID. Enter the desired ICCID to include in the template. Enter as many digits as required to specify the target ICCID prefix. Your carrier representative can provide you with the prefix length. The ICCID can also be found at Status/Monitoring > System > Cellular.	n/a
ASSOCIATED CARRIER	Appears if ASSOCIATION TYPE is set to Carrier name. Select the desired carrier to include in the template. You can also click CREATE to add a carrier name that is not in the default list.	n/a
ASSOCIATED SLOT	Appears if ASSOCIATION TYPE is set to Slot ID. Select the slot number to include in the template. Use this option if you are certain that your fleet’s SIM cards are identical and installed in the same SIM slot.	R2C, SLOT 1, SLOT 2
IPV4	See IPV4
IPV6	See IPV6
APN MODE	See APN MODE
MANUAL APN	See MANUAL APN
AUTHENTICATION PROTOCOL	See AUTHENTICATION PROTOCOL
AUTHENTICATION USERNAME	See AUTHENTICATION USERNAME
AUTHENTICATION PASSWORD	See AUTHENTICATION PASSWORD
APN LIST	See APN LIST
PREFERRED TECHNOLOGY	See PREFFERED TECHNOLOGY
AUTO MTU	See AUTO MTU
MTU	See MTU
CONFIGURATION NAME	See CONFIGURATION NAME
SIM PIN	See SIM PIN
RANK	Enter a unique rank (or priority) for the SIM Template. The template’s rank determines the order in which it is applied.	n/a

Creating a device configuration template that includes a SIM Template

The SIM Template must be included as part of an overall device configuration template that, when applied to a fleet of routers, will configure the SIM card(s) present in those routers.

To create a device configuration template that will include any SIM Templates you’ve configured:

Click the Templates icon , located in the upper right hand corner, and select Create template from scratch or Create template from current configuration.
Go to Hardware Interfaces > Cellular Configuration > SIM Database.
(Optional) Select DELETE TABLE FOR TEMPLATE to clear the SIM database on the target router when the new template (with SIM template included) is applied. For more information, see below.

Do not select DELETE TABLE FOR TEMPLATE if you are adding a new SIM to a fleet with existing SIM cards not using Auto APN. This step is optional if you are adding a new SIM card to routers that already have a SIM card operating in Auto APN mode.

Any known SIMs in the target router will use their existing configurations before applying the SIM Template settings. If you are trying to override an existing SIM configuration with the new template, you must select DELETE TABLE FOR TEMPLATE so that the existing SIM Database is deleted at the time the new template is applied.
Select the desired SIM Template(s) by selecting the checkbox on the far left.
If the SIM Templates contain any authentication passwords or PIN, you must re-enter the passwords and PIN when creating the device configuration template.

a. Select the desired SIM Template.

b. Edit the SIM Template to add the password(s)/PIN required. Ensure that the checkbox has a blue check mark. If there is no blue check mark, then it will not include them in the template.

c. Click Update.
Click EXPORT TO FILE or (when using ALMS) EXPORT TO MY ALMS ACCOUNT.

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