Network: Availability Trend Report

The Availability Trend report shows the availability of each gateway as a percentage, over a selected period of time. The report also breaks down the availability by the WAN interfaces installed on each unit and can optionally show a separate table listing any units that did not report within the specified reporting period.

Note: the Availability Trend report is supported for ALEOS devices as of AMM 2.16.

The availability percentage is defined as the duration of time that a gateway had a WAN data connection (Cellular, Wi-Fi, Ethernet) as a percentage of the total time period selected. Note that it does not count times when the gateway was powered off.

Basic Configuration Fields

• Gateway(s)^*: by default this is set to the gateway(s) selected in the gateway tree. Enter the name(s) manually to modify this field. Click on Filter to open the subfilter options.
• Report time range^*: use the drop-down menu to select from Previous Months, Previous Weeks, Previous Days or Range. Enter the numeric value in the field. When Range is selected, use the calendar pop-up to select the dates. Alternatively, enter the date and time manually (yyyy/mm/dd hh:mm).
• Limit to map area^*: select Not Limited to include data from any geographic location. Select Manually defined area to create a temporary zone for the analysis – only data from inside this zone will be included in the report. Select One or more zones to limit the analysis to one or more predefined zones (see the AMM Operation and Configuration guide for more information about zones).
• Exclusion Zones: allows the report to exclude data from one or more predefined zones (see the AMM Operation and Configuration guide for more information about zones). Leave this option checked (default setting) to include data from any geographic location. Uncheck this option to specify zones to exclude data from.
• Calculate availability as: select Uptime over gateway run time to calculate availability as the amount of time powered on divided by the time that the gateway was on, or Update over report interval to calculate availability as the total connection time divided by the report duration.
• Limit to network types: runs the report for a certain type of network. Click in the field to select the network type.
• Show the call as down when the VPN connection is down (Note this option is for MGOS gateways only: when enabled, MGOS gateways that have the VPN connection down, will be shown as the call is down.
• Show friendly names if available: when enabled, shows WAN link names in the report if they have been set in the gateway’s configuration. Save for later or schedule a run time: enable to create reports that can be saved for future use. See Saving and Scheduling a Report for a Later Run Time for more information.
• Output Format: select HTML to generate the report in the browser window. Select Excel to display the generated report in Microsoft Excel. Note that the Excel option only works for reports which produce data in a table format.

Advanced Configuration Fields

• Discard units that did not report in time period: when enabled, the report will not show any units that failed to report within the specified reporting period. When disabled, units that failed to report within the specified reporting period will be shown in separate table at the top of the report.
• Split table results by: use the drop-down menu to split the report results by None, Auto, Second, Minute, 5 Minutes, 30 Minutes, Hour, 8 Hours, Day, Week or 30 Days. The selection should best reflect the time range (e.g. if the range is one month, splitting the result by minutes or hours may not result in a satisfactory report). The default is Auto.

The report presents the results in a column/row format for both Results by vehicle and results by vehicle and network. Clicking on a gateway in the Node column will generate an Availability Details report for it (see next section). Use the legend at the bottom of the report to determine the results for the average percentages.

^*denotes a required field