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How to activate (or synchronize) a subscription?

You can activate a subscription from the the Subscriptions section of the Inventory activity.

  • Click on Inventory > Subscriptions.
  • According to the SIM card state, execute one of the two steps below:

If your SIM card is inactive at operator level

  • Click on Activate (in action bar after selecting the subscription or directly in Actions column), then fill in required parameters in the Activate window which opens:

Trying to activate a subscription with the Activate command while the SIM card has already been activated by operator will end in error.

If your SIM card is active at operator level

  • Click on Synchronize (in action bar after selecting the subscription or directly in Actions column), then fill in the required parameters of the Synchronize window which opens:

Your subscription then appears active in the subscription list:

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