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    The Upgrade activity helps you manage the firmware for your fleet of systems deployed in the field.
    It provides access to all the your company’s registered systems, along with their status, last communication, and last reported firmware version.

    The Upgrade activity has two sections:

    • The Systems section. This shows you the status, last communication, and last reported firmware version for all your registered devices.
    • An overview of all Operations launched on your systems, and the status of those operations.
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    Please note that not all functionality provided by the Unlimited FOTA Edition is available for all device types. Additional management features are provided to users of the full AirVantage Platform Edition.

    FOTA Edition Start Page Dashboard

    Configurable interactive dashboard

    • The Dashboard is user-configurable so you can decide which information is most important, and how it is presented. Highlighting distribution of firmware within your fleet, or online status for example.
    • The widgets are interactive, so by clicking on a pie chart segment you will be taken directly to a list of those devices.

    see How to configure your dashboard? for more information.

    Systems view

    Systems List

    The Systems list shows all the systems READY and DEPLOYED in your company along with some device information. You can find the description of the systems states in the Inventory display.

    To change the columns displayed, click on the icon to the right of the column headers:

    You can also change the display order by dragging a column header, or a column width by sliding the column edge.

    Manage large deployments

    • Finding a device or group of devices of interest is easy using filters. These can be applied for single or multiple variables: filter on gateway type + firmware version.
    • Labels gives a powerful way to add flexibility in identifying devices.
      They can be used for geographic regions, vehicle types, host device types, application groups, or any other identifier that you would like to apply and use as a search term in the future. Devices can have an unlimited number of labels.
    • The result of the filtered list is displayed in multiple pages if needed. You can select all the list with the check box displayed at the top left of the list.

    See simple example below:

    The filtered list can be saved as a group of systems, by using a label, which you can then reuse later to retrieve this group:

    1. Select all systems displayed when the filter is applied
    2. Select action More/Change labels
    3. Add the label for the new group

    You can execute a number of device management operations from the Systems list.

    Device management operations

    Details Drill down to the detailed view of one system.
    Synchronize Retrieve the latest data from selected system(s).
    Configure Communication Change the heartbeat on one or multiple systems.
    Reboot Reboot one or multiple systems.
    Upgrade Firmware Launches a firmware upgrade on the selected system(s).
    Edit Change or update the components of your systems, for example to add a phone number to the subscription.
    Change Labels Add or remove labels.
    Send SMS Send SMS-based instructions to the device(s). Only available if you have appropriately configured an SMS account.
    Wake Up Send a wake up instruction to selected device(s).
    Apply Workflow(s) Apply several configuration operations in sequence to one or multiple systems. See How to configure systems using Apply Workflow(s)? for help.

    Depending on the capabilities of your system firmware/application, the operations actually available may differ from those listed above. Additional options are available to users of the full AirVantage Platform offer.

    Device View

    Most recent activity from the device is available from the device details screen.
    This page provides access into the device communications history as well as device configuration, direct access to AceManager by clicking on the IP address and other functions. check Device View page for details.

    The details of a given system are accessed from the Systems list view clicking on the Details icon in the actions toolbar after selecting a system, or directly in the Actions column of the system.

    Over the air firmware upgrade

    Sierra Wireless team is pushing new firmware packages on AirVantage so you can keep your fleet up to date with the latest features and security patches.

    There are two ways to launch a firmware upgrade.

    • The simplest way to launch a firmware upgrade campaign for all devices with outdated firmware is from the Upgrade Status widget on the Start Page.
    • To select one or more systems whose firmware needs upgrading, click on the Upgrade menu and select Systems.

    Before upgrading, please ensure that the latest firmware is certified by your carrier. (You can find certification information for each firmware revision at Sierra Wireless Source

    Fleet-based upgrade

    The Upgrade Status widget on the FOTA Edition Start Page identifies systems in need of firmware upgrades, and lets you apply the latest build to all systems of a device type with a single click.

    Where all devices of a given type are already up to date, a green status icon is shown on the widget. If some or all devices of a given type need updating, an amber or red status is shown.

    When clickin on the icon on the right to upgrade devices in bulk, you will be prompted for confirmation to upgrade to the latest firmware. If you want to choose another firmware than the default one, this will also be possible by searching in the list of available firmware.

    Upgrade selected systems

    Upgrade the firmware of one or a group of devices.

    • Listed in the lower part of the Upgrade > Systems page, you can see your registered wireless modules and associated current firmware
    • Select the list of modules to be upgraded
    • Click on the Upgrade Firmware button
    • Select a more recent firmware proposed in the scrolling menu
    • Click on Upgrade Firmware
    • Monitor the progress, the status of the operation. In case of failure, apply retry without redoing the setup.
    • To check which firmware versions are actually deployed on your systems, use the System / Firmware distribution and Upgrade Status widgets.
    • On wireless module side, you can manually trig a connection to the server with “AT+WDSS=1,1” avoiding to wait for the next polling period
    • Once done, refresh the web page and you can see your registered wireless modules with the new firmware version.

    Advanced upgrade options

    Before confirming an upgrade launch, either from the Upgrade Status widget or the Systems list, you can choose Advanced options:

    • To select a build other than the reference firmware to apply
    • To schedule the upgrade for a more convenient time (outside of standard business hours, for example)
    • To define a timeout beyond which the operation will not be re-attempted
    • To send an email confirmation when the operation completes

    Operations View

    The Upgrade menu’s Operations list displays all the device management operations executed on your fleet.

    From here, select an operation and click on the View button to drill down and check the details of any operation. To show for example the devices to which it was applied, and why it may have failed.

    The information shown depends on the type of operation. For certain operations, you may have the option to abort or relaunch.

    For details of the types of Operations, see How to use Operations? for more information)


    This section provides you with helpful procedures for common tasks.