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How to suspend, restore or terminate a subscription?

Activated subscriptions can be suspended. You can then decide to restore suspended subscriptions anytime. Terminating a subscription definitiely deactivates the SIM card in operator stock. Suspend, restore and terminate operations are all launched from the Subscriptions section of the Inventory activity.

  • Click on Inventory > Subscriptions.
  • Click on:

Suspend

  • to suspend an activated subscription then fill in the required parameters of the Suspend window which opens:

After suspension, your subscription appears suspended in the subscription list:

Restore

  • to restore a suspended subscription (= make it active again) then fill in the required parameters of the Restore window which opens:

Terminate

  • to terminate a suspended or active subscription then fill in the required parameters of the Terminate window which opens:

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